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Free Printable Process Map Templates [PDF & Word, Excel]

    Process map templates are designed to help you create an image of the workflow of a particular process or project. It gives you a good understanding of where actions start, how they progress, and where they end up. These templates usually contain boxes representing process steps and lanes representing path flows, arrows indicating control flow, and data links to indicate interactions among the processes.

    Process Map Templates

    Process Map Templates are visual tools used to document and illustrate the flow of a process within an organization. These templates provide a detailed and consistent framework for mapping out the steps, activities, and decision points involved in a specific process. Process Map Templates help teams and stakeholders understand the sequence of events, identify bottlenecks or inefficiencies, and improve overall process efficiency and effectiveness.

    Process Map Templates serve as valuable tools for process analysis, improvement, and communication within an organization. By utilizing these templates, teams can visually represent and analyze their processes, identify areas of improvement, and foster a culture of continuous improvement. Process maps provide a shared understanding of the process flow, enhance collaboration, and enable stakeholders to align their efforts towards optimizing processes and achieving better outcomes. Whether used in project management, business operations, or quality management, Process Map Templates provide a consistent and structured approach to documenting and analyzing organizational processes.

    What is Process Mapping?

    Process Map
    Process Map

    While some processes can be described in written form, defining others visually brings more accurate results. Process mapping is the realistic reflection of everything that happens during the construction phase of the work. Process maps are diagrams that visualize the processes occurring throughout the process and show the workflow. The benefits of expressing processes with various graphical descriptions cannot be ignored. Along with process mapping;

    Easy understanding of the interaction between the actions taking place in the production process by using easy and understandable icons,

    Identifying problems that reduce quality, slow down or prevent the process throughout the process,

    • It is identifying activities that add value to the output.
    • It is identifying processes that need to be changed.
    • To improve processes and reduce process costs.
    • To maximize customer satisfaction.
    • To strengthen the communication of the people in the team.
    • It is aimed to measure process performances.

    Process Mapping Guide – How to Use It?

    Business process management (BPM): Business process management (BPM) is a method whereby improvements in efficiency and performance can be achieved by enabling organizations to manage their processes more effectively. BPM is dedicated to managing, optimizing, improving, designing, and redesigning business processes.

    Business process optimization (BPO): Business process optimization can be considered a sub-discipline of business process management. As the term suggests, its purpose is to optimize processes by improving efficiency, productivity, and other essential metrics.

    Business process design (BPD): Designing business processes from scratch or redesigning existing processes is common during organizational reorganization, restructuring, or growth. As with the other disciplines and practices covered here, business process designs rely heavily on process maps to create efficient and cost-effective processes.

    Today, business process maps are designed and optimized through tools such as BPMS tools, as well as platforms such as:

    Business process design: A process mining platform analyzes a process through software logs. This information focuses on the back-end of a process and allows process managers to better understand how processes are performed, where waste occurs, and how to increase efficiency.

    Task mining platforms: Process mining focuses on backend data, while task mining focuses on front-end data. This task mining software will extract and analyze users’ interaction with the software and provide process managers with the insights they need to improve their digital workflows.

    Workflow management tools: Workflow management tools, such as task mining tools, are designed to analyze and improve front-end workflows. All their purpose is to help managers and employees create more efficient and more effective workflows. For example, tools like digital adoption platforms allow employees to design and optimize their own workflows.

    Automation platforms: Automation platforms often include features such as task mining and software analytics, but their emphasis is naturally on automating business processes. Administrators can gain insights into what works and what doesn’t while enabling businesses to perform specific tasks with machines.

    What are the different types of process maps?

    Basic Flowchart

    The basic flowchart is perhaps the most well-known process map template. It visualizes the steps in a process, including the outputs and inputs. The Basic Flowchart is also commonly known as the flow chart template or just as process maps.

    High-Level Process Maps

    Use this process diagram template to document and display the high-level activities in a process. It is well suited for any company that documents processes related to internal business operations, project management, software development, and other areas.

    Detailed Process Map

    The process map below is an example of a detailed process map that shows a drill-down view of what happens when a new employee joins your organization.

    Cross-Functional Flowchart

    Cross-functional flowcharts are handy if you need to see the full picture of a process. This might be because your business is so large, or you want to include multiple stakeholders in analyzing your work and customer processes. Given this diversity, it can be handy to organize all the information into sections that provide an extra dimension by assigning each process step to a category. This allows you and your team to evaluate your current process in greater detail than when you’re looking at one swimlane or one column.


    Six Sigma uses the SIPOC acronym to understand a process called process mapping. By using a SIPOC diagram, a team can capture the main inputs of a process, the steps in the process, and its outputs. The visual representation of these elements helps them to easily see where improvements can be made within their company and how they can use Six Sigma to identify these opportunities.

    Value Stream Map

    Value Stream Mapping (VSM) is a lean tool that employs a flowchart documenting every step in the process. The activity identifies waste, reduces process cycle times, and implements process improvement.


    In short, process mapping is much more than diagrams used to describe a process visually. From business process standardization to business process optimization and design, process mapping is a tool that can be used throughout an organization to create significant performance improvements.


    How do you create a process map?

    To create a process map, start by brainstorming all the steps in the process. Arrange them sequentially in the order they occur. Use a flowchart format with geometric shapes representing different steps and arrows connecting them. Add decision points or alternate flows. Write a short description in each step box. Use a whiteboard or software to map it visually.

    How do I map a process in Excel?

    In Excel, list each process step in a column. In another column, number the sequence. In separate columns detail the input, output, role, and decision logic for each step. Use shapes and connectors to visually link steps. Color code different roles, departments or decision outcomes. Add descriptive text in text boxes.

    How do I create a quick process map?

    For a simple, fast process map, list the 5-10 key steps sequentially in a column. Draw boxes or circles around each step and connect with arrows in the order of occurrence. Jot 1-2 words describing the action in each box. Avoid excessive detail. Focus on capturing the high-level steps from start to finish vertically down the page.

    What is the best program to create a process map?

    Some top-rated process mapping software options include Lucidchart, Microsoft Visio, SmartDraw, and Bizagi Modeler. They provide visual mapping templates to quickly create flowcharts, swimlane diagrams, info graphics, and more. Many have free versions with all essential features.

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    Betina Jessen

    Betina Jessen

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